SeaKey Selects World Access as Concierge and Emergency Assistance Service Provider for Next-Generation Telematics Solution

Concierge Expertise and Global Capabilities for Enhanced Service Important in Fast-Growing Telematics Industry

RICHMOND, Va. and BETHESDA, Md., June 1 /PRNewswire/ -- SeaKey LLC, the leading provider of onboard safety, security and convenience telematics services announced today that it has chosen World Access to provide Concierge and Emergency Assistance for its next-generation satellite communications product. World Access will provide personal concierge services, respond to onboard alarms, field owner inquiries and handle emergency situations for SeaKey's customers 24 hours a day, 365 days per year.

Growth in telematics devices (location-based communication and information applications) is explosive, according to recent research by Venture Development Corporation, which estimates that the industry will reach over $1.2 billion by 2007, a compounded annual growth rate of 13.7%.

"SeaKey's priority is to provide the highest level of safety, security and convenience for our boating customers through enhanced satellite communications services," said Jan Hellaker, General Manager of SeaKey. "Because a positive customer experience is paramount, we chose World Access for its superior, highly responsive Concierge and Emergency Assistance service team."

World Access's multilingual staff is equipped to handle a variety of premium services from convenience requests such as travel planning, slip reservations, and dinner reservations to emergency assistance such as stolen boat or SOS alarms.

"We're pleased to deliver exceptional customer service to SeaKey's boaters," said Cassie Brinkley, Vice President for World Access. "Leveraging our experience in concierge services and global emergency assistance in the telematics industry is a natural fit where high-touch, personal concierge assistance is expected and emergency response efforts are critical."

About SeaKey

Headquartered in Bethesda, Maryland, SeaKey LLC is the leading provider of onboard safety, security and information services using the GPS satellite network and enhanced wireless technology. SeaKey entered the U.S. recreational boating market in 2002 and now can be found onboard sportfishing, runabouts, offshore cruisers, sailboats, liveaboards and trailer-able boats. Today, many boat manufacturers make SeaKey either standard equipment or as a factory-installed option. SeaKey is fast becoming the de facto standard in satellite-based marine safety and security products. For details, visit http://www.seakeyna.com/ .

About World Access

World Access Service Corp. provides concierge, travel insurance and emergency assistance to millions of consumers each year, using customized solutions for credit card companies, healthcare firms, travel agents and other companies that deliver value-added benefits for their customers. Based in Richmond, VA, World Access is a member of the Mondial Assistance Group, an international leader in travel insurance and emergency assistance services, and part of the Allianz family of companies. For more information, visit http://www.worldaccess.com/ .

Source: World Access Service Corp.